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The Mayflower Cafe in Darlinghurst is seeking an exceptional All Rounder with a passion for customer service and a talent for training and documentation. If you thrive in a fast-paced environment and enjoy sharing your knowledge with others, this full-time position is perfect for you.
Key Responsibilities:
- Deliver outstanding customer service, creating a warm and inviting atmosphere for our guests
- Showcase your exceptional barista skills, crafting high-quality coffee beverages
- Train and mentor staff members, ensuring consistent service and product quality
- Document and optimize cafe systems and processes for efficiency and excellence
- Assist in all aspects of cafe operations, including order taking, payment processing, and food preparation
- Maintain a clean, organized, and safe work environment
- Foster a positive and collaborative team culture
Requirements:
- Proven track record of delivering exceptional customer service in a hospitality setting
- Expert-level barista skills and comprehensive knowledge of coffee preparation techniques
- Experience in training and mentoring staff members
- Strong written and verbal communication skills
- Ability to document processes and systems clearly and concisely
- Flexibility to work weekends and varying shifts
- RSA (Responsible Service of Alcohol) certification is a plus
What We Offer:
- Full-time employment with competitive compensation
- Opportunities for career growth and advancement within the cafe
- A supportive, collaborative, and fun work environment
- Staff discounts on food and beverages
- The chance to make a positive impact on our cafe's operations and team development
If you are a dedicated, customer-centric professional with a knack for training and documentation, we would love to have you join our team. Please submit your resume and a cover letter detailing your relevant experience and why you would be the perfect fit for this role.
Join the Mayflower Cafe family and be a part of our commitment to providing exceptional service, quality offerings, and a welcoming environment for our customers and staff alike.
The Mayflower Cafe is an equal opportunity employer, and we celebrate diversity in our team.
Please note: You should have a minimum up to 2 years previous experience in the above or similar roles.
Interview required
Induction/onboarding required prior to starting role
STARTS 5, Nov 2024
ENDS Not Specified
Located in the heart of Darlinghurst, you will instantly feel the heritage of our beautiful Sydney building. Collaborating with many recognised Australian Artists, Designers and Florists, we’ve brought to life the Mayflower's history that once was an Art Deco Florist in the 1990's.Co-owners Kevin Ly, formerly of Brewristas, and Christian Lee have tapped into our venue’s floral past to guide its future, with the ambience of our dream-like dining room paying tribute to the building’s origin encompassing bold art deco paintings, lavish french floristry and gorgeous pink marble finishes. Everywhere you turn, you'll see pieces of art and culture instilled in our Darlinghurst retreat.Our name, the Mayflower, pays tribute to the historical Mayflower ship which shipped pilgrims from England to the US who seeked religious freedom. As such, the Mayflower honors the pilgrims’ strength, courage and faith to liberty, which in turn, represents owners’ Kevin Ly and Christian Lee’s new beginning with their vision of the cafe
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